CANCELLATIONS & REFUNDS
I Luxury Sea Boats Charter LLC (LSBC) reserve the right to cancel any bookings made. In the event of a cancellation, no liability shall fall on LSBC. Monies paid shall be refunded in full to the named charterer.
Cancellations will only occur due to bad weather conditions, mechanical failure and satisfactory upgrade options are available. Coastguard restrictions and enforcement of new laws prohibiting the charter from going ahead are included.
Cancellation fee retention policy
|50% of the booking value retained up to 72hrs prior to the charter time and date.|
|100% of booking value retained within 72hrs of the booking time and date.|
The Charterer has the right to cancel free of listed charges above if any of the following occur:
- Weather is deemed unsafe or a warning has been issued by the coastguard.
- LSBC fail to provide an agreed operation aspect of the charter on the day of the charter.
- Cancelations must be confirmed by the client prior to the charter time lapsing.
LSBC only employs qualified & experienced Captains & crew. They are the technical experts in delivering our charter product in these waters. As with any vessel on the globe, the Captains orders are final & guests should be respectful of that. Instances of anti-social or reckless behavior etc. may result in early termination of your charter without any refund.
ONLINE PAYMENT TERMS & CONDITIONS
"United Arab of Emirates is our country of domicile" and stipulate that the governing law is the local law.
Visa and Master Card will be accepted in AED currency.
We will not trade with or provide any services to OFAC and sanctioned countries.
Customer using the website who are Minor / under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
Cardholder must retain a copy of transaction records and Merchant policies and rules.
User is responsible for maintaining the confidentiality of his account.
DELIVERY POLICY (DL)
Upon payment you will receive an email confirmation about the services you have paid for. The confirmation will be within 24 hours from payment.
REFUND POLICY (RP)
Refunds will be done only through the original mode of payment, refunds are subject to Cancellation Policy.
All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
LSBC will not pass any debit/credit card details to third parties.
LSBC takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (www.lsb-charter.com & www.wake-dubai.com) cannot guarantee the security of any information that is disclosed online.
LSBC is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards.
Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.
CANCELLATION POLICY (CP)
50% of total booking value 72 hours prior to the charter. 100% of total booking value within 72 hours of charter.